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Privacy Policy

Last updated: July 11, 2025

1. Introduction

Welcome to Payflux. This Privacy Policy explains how Payflux Inc. ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our services (the "Services"). Your privacy and data security are extremely important to us.

2. Information We Collect

We collect information that you provide directly to us, that we collect automatically, and that we receive from third parties.

  • Account and Authentication Data: When you create an account, we collect your authentication credentials via Firebase Authentication. This may include your email address, name, and a unique user ID.
  • Billing and Payment Information: When you subscribe to our Services, our payment processor, Stripe, collects your payment information on our behalf. We do not store your full credit card number, but we may receive information like the last four digits, card type, and expiration date.
  • Usage and Session Data (Analytics): We automatically collect information about your interactions with our Services. This includes your IP address, browser type, device information, operating system, pages viewed, links clicked, and the dates and times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to operate and analyze our Services. Please see our "Cookies" section below for more details.
  • Communications: If you contact us directly (e.g., for support), we will collect your name, email address, and the contents of your message.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Services.
  • Authenticate users, manage accounts, and process billing and subscriptions.
  • Analyze usage to monitor and improve the performance and functionality of our Services.
  • Communicate with you, including responding to your comments and questions and providing customer support.
  • Send you technical notices, updates, security alerts, and administrative messages.
  • Enforce our Terms of Service and protect against fraudulent, harmful, or illegal activity.
  • Comply with legal obligations and regulatory requirements.

4. How We Share Your Information

We do not sell your personal information. We may share your information with third-party service providers only as necessary to operate our platform, under the following circumstances:

  • Service Providers: We share information with vendors and service providers who need access to such information to carry out work on our behalf. This includes:
    • Stripe for billing and payment processing.
    • Firebase for authentication and analytics.
    • Google Cloud Platform for cloud hosting and infrastructure.
  • Legal Compliance and Safety: We may disclose your information if we believe it is necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security, or technical issues; or to protect our rights or property.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as a business asset.

5. Cookies and Tracking Technologies

We use cookies (small text files placed on your device) and similar technologies to help us operate our Services, analyze performance, and personalize your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Your Data Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

  • The right to access a copy of the personal data we hold about you.
  • The right to rectify any inaccurate or incomplete data.
  • The right to erasure (or "be forgotten"), which allows you to request the deletion of your personal data.
  • The right to restrict processing of your personal data under certain conditions.
  • The right to data portability, allowing you to obtain and reuse your data for your own purposes.
  • The right to object to processing, especially for direct marketing.

To exercise any of these rights, including to request the deletion of your account and personal data, please contact us at privacy@payflux.io. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to maintain your account, comply with our legal obligations, resolve disputes, and enforce our agreements.

9. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. As we are based in the United States and use global service providers, your information will be processed in the U.S. and other locations. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@payflux.io.